Reverse Logistics Implementations Solutions: Interval Type 2 FAHP-FTOPSIS Approach

Table 2

Solutions to overcome RL barriers.

Solutions	References
Top management awareness and support	PWC report [58]; Hung Lau and Wang [56];
Balancing cost efficiency with customer responsiveness	PWC report [58]
Simplified and standardized processes	PWC report [58]; Cheung et al. [66]; Hung Lau and Wang [56]
Detailed insight of cost and performance	PWC report [58]; Hung Lau and Wang [56]
Cross-functional collaboration	PWC report [58]; Hung Lau and Wang [56]
Strategic collaboration with reverse chain partners	PWC report [58]; Hung Lau and Wang [56]
Aligned policies and processes	PWC report [58]
Perceive returns as perishable goods	PWC report [58]
Reverse logistics as part of sustainability program	PWC report [58]
Reclaiming value from returns	PWC report [58]; Srivastava and Srivastava [23]
Control over turnaround times	PWC report [58]
Create public awareness on environmental issues and conservation	PWC report [58]; Hung Lau and Wang [56]
Enforce environmental legislation, regulations, and directives	Hung Lau and Wang [56]
Develop infrastructure support and facility	Hung Lau and Wang [56]
Develop closed loop SC by integrating RL	Hung Lau and Wang [56]
Develop outsourcing strategy for recovery and collection of end-of-life products	Dat et al. [67]; Efendigil et al. [68]
Transparent quality and product value	Tibben-Lembke [69]
Clear policy towards customers about recycled products	Glenn Richey et al. [70]
Use of superior technologies for waste collection	Kim et al. [71]
Proper financial resources	Fleischmann et al. [17]