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| # | Author | Date | Purpose/rationale | Methodology | Sample | Major findings |
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| 1 | Alshammari [2] | 2019 | It aims to assess service user perception and preferences about telemedicine | (Mixed method) cross-sectional study | people | 70% acknowledge the benefits of telehealth |
| 52% have never used telemedicine such as Sea |
| 29% exhibited a lack of trust toward telemedicine/telehealth |
| 2 | Ahmed et al., [20] | 2021 | Investigate nurses’ and doctors’ perceptions, knowledge, and attitude toward telemedicine for follow-up monitoring of chronic conditions | Qualitative-survey | professionals | Participants exhibited positive attitudes and perceptions toward telehealth |
| 3 | Alfaleh et al., [21] | 2021 | Role of telemedicine in reducing nonurgent visits to the emergency department | (Quantitative) cross-sectional study | patients | Use of telemedicine reduced visits to the ED |
| 4 | ALOmari & Jenkins et al., [23] | 2021 | Examine the attitude of patients towards telehealth-Seha | Qualitative-grounded theory | patients | Concerns about technical or misdiagnosis |
| Telehealth is a crucial tool for working with patients in a pandemic |
| Telehealth may reduce contact and diminish the client-nurse relationship |
| 5 | Abolfotouh et al., [19] | 2019 | Access smartphone use and perceptions among healthcare workers | Mixed-method (cross-sectional) | (HCWs) | There is a common use of smartphones among HCWs. |
| There are negative perceptions among HCWs on the use of telehealth–practicability |
| 6 | Alkamel et al., [22] | 2020 | To explore stakeholder opinions and HCWs expectations on the use of mobile app | Qualitative-interviews | (HCWs) | Perceived improvement and efficiency in management |
| Better communication |
| 7 | Thapa et al., [24] | 2021 | To identify the willingness to use digital health tools on patients | Quantitative cross-sectional study | | 87% of nurses and 66% of nursing students, we are willing to use telehealth |
| 8 | Al-Marashi & Al-Zghool [25] | 2018 | To explore the factors influencing job performance among nurses | Mixed-method | nurses | Lack of managerial effort, relationship with other nurses, fairness of shift work |
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