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| Group number | Factors | General discussion |
|
| G1 | Traceability (TR) | It included latest and fast tracing systems which can be used for tracing of raw material to finish goods [1] |
| Delivery (DL) | Delivery includes delivery speed, production lead time, and delivery reliability [1] |
| Strategy (ST) | This includes business models, strategic alliances, and partnership formation with the objective of developing a sustainable supply chain that is flexible and responsive to changing market requirements but at the same time meets the environmental regulations [11, 52] |
| Logistics (LO) | Logistics can be defined as the administration area responsible for managing the transport and storage of raw materials and goods [13] |
|
| G2 | Price (PR) | How much an organization is capable of competing against major competitors based on low prices [38] |
| Profit sharing (PS) | The distributor offers a relatively low wholesale price but asks the retailer to share part of the revenue of every item sold [1] |
| Financial performances (FP) | It is the return on investment, sales growth, profit growth, market share, and market share growth [1] |
| Inventory level (IL) | It includes the level of finish product which is available to supply at all times and availability of safety stock of raw material [1] |
| Capacity (CP) | It is capacity of the machine and capacity of shipment and delivery truck [1] |
|
| G3 | Competitive advantages (CA) | It comprises capabilities that allow an organization to differentiate itself from its competitors and is an outcome of critical management decisions [27] |
| Time to market (TM) | It is the extent to which an organization is capable of introducing new products faster than major competitors [10] |
| Lead time (LT) | It is the end to end delay in a business process [29] |
| Attitude (AT) | It is the favor or disfavor toward a person, place, thing, or event [57] |
| Buy back contract (BB) | The organization buys back any unsold item from the retailer or used items from customer with a price lower than the wholesale price [1] |
| Sales growth (SG) | How much an organization is capable of increasing the sale and exploring new markets [38] |
|
| G4 | Quality data reporting (QD) | Saraph et al. [45] discussed the quality data and reporting factors to be the
(a) use of quality cost data,
(b) feedback of quality data to employees and managers for problem solving,
(c) timely quality measurement,
(d) evaluation of managers and employees based on quality performance,
(e) availability of quality data |
| Efficiency (EF) | It considers operation cost, inventory cost, waste cost, transportation cost, labor cost, and profit [1] |
| Safety (SF) | It is safety during processing, storing, transporting, and using the product [32] |
| Welfare activity (WA) | It considers the various charity program organized by the distributor |
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