A Framework to Measure the Service Quality of Distributor with Fuzzy Graph Theoretic Approach

Table 9

Mean range on 5-point scale modification of Table 8.

Fuzzy number	Mean range for factors of				Crisp score
	G1	G2	G3	G4
	−0.225 to −0.375	−0.915 to −1.525	−0.63 to −1.05	−0.69 to −1.15	0.115
	−0.075 to −0.225	−0.305 to −0.915	−0.21 to −0.63	−0.23 to −0.69	0.295
	−0.075 to 0.075	−0.305 to 0.305	−0.21 to 0.21	−0.23 to 0.23	0.495
	0.075 to 0.225	0.305 to 0.915	0.21 to 0.63	0.23 to 0.69	0.695
	0.225 to 0.375	0.915 to 1.525	0.63 to 1.05	0.69 to 1.15	0.895