Research Article

Prioritization of the Factors Affecting Bank Efficiency Using Combined Data Envelopment Analysis and Analytical Hierarchy Process Methods

Table 2

Prioritization of factors affecting performance (efficiency) in the field of management using AHP and DEA methods.

AHP methodā€‰DEAHP methodā€‰

(1) Ability and emphasis on creativity0.1891(1) Ability and emphasis on creativity0.2262

(2) Management information systems0.1843(2) Management information systems0.1746

(3) Management of attracting key customers and relationship with them0.1532(3) Management of attracting key customers and relationship with them0.1647

(4) Risk management0.1340(4) Creating an effective and efficient internal control system0.1239

(5) Creating an appropriate organizational culture0.1317(5) Creating an appropriate organizational culture0.1138

(6) Creating an effective and efficient internal control system0.1212(6) Risk management0.1098

(7) Ability and emphasis on creativity0.0865(7) Ability and emphasis on creativity0.0867