Research Article
Prioritization of the Factors Affecting Bank Efficiency Using Combined Data Envelopment Analysis and Analytical Hierarchy Process Methods
Table 2
Prioritization of factors affecting performance (efficiency) in the field of management using AHP and DEA methods.
| AHP method | ā | DEAHP method | ā |
| (1) Ability and emphasis on creativity | 0.1891 | (1) Ability and emphasis on creativity | 0.2262 |
| (2) Management information systems | 0.1843 | (2) Management information systems | 0.1746 |
| (3) Management of attracting key customers and relationship with them | 0.1532 | (3) Management of attracting key customers and relationship with them | 0.1647 |
| (4) Risk management | 0.1340 | (4) Creating an effective and efficient internal control system | 0.1239 |
| (5) Creating an appropriate organizational culture | 0.1317 | (5) Creating an appropriate organizational culture | 0.1138 |
| (6) Creating an effective and efficient internal control system | 0.1212 | (6) Risk management | 0.1098 |
| (7) Ability and emphasis on creativity | 0.0865 | (7) Ability and emphasis on creativity | 0.0867 |
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